Frequently Asked Questions
Here are some of the most commonly asked questions our clients have. If you have a question that is not addressed here, please contact us and we will gladly answer it.
Do you have current popular music?
Yes! We are a member of a subscription service called PROMO ONLY that sends us the newest hits on an ongoing basis. PROMO ONLY assures us here at Waters Sound & Light that we have the most up to date music for you and your guests to enjoy. Check out our music options >
How loud do you play the music?
Dinner music is usually played softly in the background during dinner, Dance music is played at a higher volume. However, the volume of the music is always at your discretion. We will play music as loud or as soft as you decide.
Will you act as master of ceremonies?
Yes! We will tastefully make all announcements of special activities at your event. We will also pronounce names correctly. We will professionally coordinate the flow of the activities so you can set back and enjoy your event.
Will you meet with us in person?
Yes. At your request I will meet with you in person. I just ask that everyone involved in making the hiring decision be present.
Will you help with planning our reception?
Yes! Once you have booked our services, we will work with you either by phone or in person to schedule the flow of your event and offer suggestions based on our years of experience. However, this is your event so the final decision is always yours. You also have access to our event planning tools.
Do you do karaoke?
Yes! For a small additional charge you can add our karaoke package to any dj package. Our karaoke package consists of a second microphone, monitor to display song lyrics, and access to over 2300 karaoke songs.
Do you provide a written contract?
Yes! A written contract spells out the details of your agreement, the time and place of your event along with the price and services requested. The contract provides protection for you, the customer. You should refuse to do business with anyone who will not put your agreement in writing.
What kind of sound and lighting equipment do you have?
We use all professional sound and lighting equipment. Our equipment is some of the best money can buy. We do not use any home stereo equipment in our set-up. You should not hire any disc jockey that uses home stereo equipment in their set-up as it is not capable or durable enough to provide the quality of sound you should expect.
What do you do if your equipment fails?
In the rare event there should be any failure in equipment, we carry backup equipment to ensure the party never stops.
Do you have a fog machine?
Yes! We have a fog machine available for a small additional charge. Please check with your event venue to see if fog machines are allowed. Also be sure to check out other equipment we have available for rental.
Do you have wireless microphone systems?
Yes! All of our systems and packages come with wireless microphones. Corded microphones are provided for backup.
How much time do you need to set-up?
The time needed to set up depends on what package your order. The more equipment, the longer set-up takes. Usually an hour to an hour and a half will do the trick. If possible, we like to arrive at least two hours prior to the first guest to get everything set up and checked out.
Why hire Waters Sound & Light?
Here at Waters Sound & Light we pride ourselves on giving top quality service at some of the most competitive prices in the area. We have one of the largest music libraries in central Missouri and are continually adding to it. We offer complete online event planning for your convenience. We accept most major credit cards online through our website. We arrive at your event well ahead of time and are properly attired during your event. We do not smoke or drink alcohol at your event. We do not use any kind of profanity and most of our music is edited for content. Our quality and professionalism cannot be beat. Other factors to consider >
How much do you charge?
As our clients are all not alike, neither are our prices. We custom design every package to meet the needs and exceed the expectations of our clients. Therefore, we are unable to give a blanket price for our services. Prices depend on several factors, including, which package or packages are ordered, amount of time, date of event, other additional equipment, etc. To obtain a quote for your event, please contact us.
Do you have an information package you can send us?
No. We do not have information packets or promotional materials beyond cards. Most of your questions should be answered here on our website. However, if you have additional questions please contact us and we will promptly answer any questions or concerns.
Do you have references?
Yes! Upon request we will provide you a list of references. All references have given us permission to supply their information as references.
Can we come to one of your performances?
As much as I would like for you to have the opportunity to see one of our performances, I have to politely decline. I cannot in good faith invite you to someone else's private event. Would you want us inviting several additional people to your event?
How far in advance should we book you?
You should book us as soon as you have made the decision to hire us. Don't wait any longer. Popular dates fill up fast. You want to ensure you can get us for the date you want. Most client's book us 6 months to a year in advance. Find out if your date is available >